VIP Ground Handling
Aero Assist Global delivers premium VIP ground handling services across all major Philippine airports. From exclusive ramp access and VIP passenger handling to private terminal coordination and luxury aircraft servicing — we ensure every ground operation reflects the highest standards of professionalism, discretion, and excellence.
Overview
Premium VIP Ground Handling Services
Our ground handling division is built on a foundation of safety, efficiency, and professionalism. We work with airlines, private operators, cargo carriers, and government aviation entities to deliver seamless ground operations.
What We Offer
Our VIP ground handling team delivers premium and discreet ramp and passenger services at all major Philippine airports — tailored specifically for VIP and executive operations.
- VIP aircraft marshalling and exclusive parking
- Private ramp access and dedicated handling agents
- VIP passenger meet, greet, and escort services
- Luxury baggage handling and delivery
- Private terminal and FBO coordination
- Aircraft cleaning and premium cabin preparation
- Ground power unit (GPU) supply
- Aircraft towing and pushback
- Potable water and lavatory services
- 24/7 VIP ground handling coordination
🌟 VIP Ramp Services
Exclusive ramp handling for VIP aircraft including private marshalling, dedicated parking bays, ground power supply, towing, and pushback — handled with full discretion and professionalism at all times.
👑 VIP Passenger Services
Premium passenger handling for VIPs, executives, and dignitaries — including private terminal access, dedicated handling agents, fast-track processing, and full protocol compliance at every step.
✈️ VIP Ground Handling
Complete VIP ground handling coordination including exclusive ramp access, private lounge arrangements, luxury baggage handling, and seamless integration with VIP transport and hotel services.
Our Capabilities
Full-Spectrum Ground Handling Capabilities
Every service we provide is backed by trained personnel, modern equipment, and strict adherence to international aviation safety standards.
Aircraft Marshalling
Certified marshallers guide aircraft safely to and from parking positions, ensuring precise positioning and full compliance with airport procedures.
Baggage Handling
Efficient baggage loading, unloading, and sorting with full tracking capability. We handle standard, oversized, fragile, and priority baggage.
Passenger Assistance
From economy to VIP — our passenger service agents provide professional assistance at every touchpoint of the passenger journey on the ground.
VIP Ground Handling
Exclusive and discreet ground handling for VIP passengers, dignitaries, executives, and high-profile individuals — with private ramp access and dedicated handling agents.
De-icing Services
Aircraft de-icing and anti-icing treatments using approved fluids and procedures to ensure safe operations in cold weather conditions.
Ground Power & Air
GPU connection, pre-conditioned air (PCA), and nitrogen servicing to support aircraft systems during ground stops without using APU.
Aircraft Cleaning
Interior and exterior aircraft cleaning services including cabin turnaround cleaning, deep cleaning, and lavatory and water servicing.
Catering Coordination
Liaison with catering providers for meal uplift, galley loading, and special meal requests in accordance with airline specifications.
Ramp Safety & Security
Comprehensive ramp safety supervision, FOD (Foreign Object Debris) checks, and security screening coordination at all handled stations.
How It Works
Our Ground Handling Process
A streamlined, transparent process from initial request to completed service — so you always know what to expect.
Submit Your Request
Send us your flight details — aircraft type, arrival and departure times, number of passengers, and any special requirements via our inquiry form or email.
We Plan & Confirm
Our operations team reviews your requirements, coordinates with the airport and local handlers, and sends you a full service confirmation with all details.
Seamless Execution
Our ground team is ready at the airport before your aircraft arrives. Every service is executed on time, safely, and to the highest professional standards.
Real-Time Updates
Throughout the operation, our team provides real-time status updates so you and your crew are always informed of progress and any changes.
Service Report
After every operation, we provide a detailed service report including all activities performed, timings, and any notable observations for your records.
Ongoing Support
Our relationship does not end after the flight. We follow up to ensure satisfaction and are always available for your next operation anywhere in the world.
Aircraft We Support
We Handle All Aircraft Types
From light business jets to wide-body commercial airliners and military aircraft — our teams are trained and equipped to handle any aircraft type safely and efficiently.
Why Aero Assist Global
The Ground Handling Partner You Can Trust
🏆 Experienced Teams
Our ground handling personnel are fully trained, certified, and experienced in handling all aircraft types across diverse airport environments across the Philippines.
⚡ Fast Turnaround
We understand that time is critical in aviation. Our teams are optimized for speed without ever compromising on safety or quality of service.
🔒 Safety First
Every operation follows strict safety management systems (SMS) and is conducted in full compliance with ICAO, IATA, and local civil aviation authority regulations.
🌍 Nationwide Network
With a trusted network of ground handling partners across 85+ Philippine airports, we can arrange professional ground support at virtually any airport in the world.
📡 24/7 Operations
Our operations desk is staffed around the clock. Whether your flight arrives at noon or 3 AM, our team is ready and waiting to support you.
📋 Full Documentation
We provide complete service reports, ground handling agreements (GHA), and all required documentation for your records and compliance requirements.